Counselling  Hypnosis  Psychotherapy


Caring for your Mind Body and Spirit             Ph: (03) 5439 5590

Frequently Asked Questions

Here are just a few answers to common questions people have, but if you really need detailed information it is best to contact us directly.

How do I go about seeing a psychologist?

There is nothing difficult or complicated involved. Simply call MBS Psychology Bendigo on (03) 5439 5590 to book an appointment and we will step you carefully through the process. If you wish to claim a Medicare rebate for the service, please have your Doctors details available when you call.

What does counselling or therapy involve?

Everyone is different and therapy will depend on individual needs, but MBS Psychology will generally use Interpersonal Counselling within a CBT (Cognitive Behavioural Therapy) framework. Other styles of counselling may also be used as needed. See Our Services page for more detail.

How long will it take?

Normally, each session will last about 1 hour. The number of overall sessions needed will vary depending on your personal circumstances. For some people issues are resolved in just a few sessions, whilst others may need to work towards a positive outcome over a longer period.

How much will counselling cost me?

MBS Psychology offers affordable pricing options to suit most budgets. Medicare and Private Health Fund rebates are also available in many instances.Reduced fees are available for valid Health Care Card holders and Pensioners, and independent Tertiary Students may also qualify for fee reductions in many cases. Please contact us to see what is available for you.

Do I need a referral from my Doctor?

No, you can visit a psychologist without a referral if you wish. However, if you want to claim a rebate from Medicare you must first visit your Doctor and establish a Mental Health Care Plan before seeing a psychologist.

Can I receive a Medicare rebate?

If you have a qualifying referral from your Doctor and you have paid your account in full by cash, credit card or debit card, MBS Psychology can normally process Medicare claims for you via our EFTPOS machine.

When is my Medicare rebate paid to me?

If we process a Medicare claim for you via our EFTPOS machine, the rebate will generally be transferred into your bank account the same day or overnight.

When can I book an appointment?

MBS Psychology appointments can be made at a time to suit your needs. Please contact us directly to discuss your specific requirements.

Didn't find the answer you were looking for?

If you are unsure about anything at all or just wish to book an appointment, call MBS Psychology on (03) 5439 5590 or send us an e-mail at [email protected].

We are here to help you!

MBS Psychology Tree Picture